Returns & Exchanges
At SPORTIVO, we want you to be fully satisfied with your performance gear, which is why we offer a 30-day window for hassle-free returns and exchanges. All items must be in their original condition, unworn, and with all athletic tags still attached.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the items in their original packaging and include the printed return authorization slip inside the box.
Label and Ship
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned gear, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing